FAQ`s

FAQ'S

HOW MUCH IS SHIPPING?

Shipping is free and we have worldwide coverage!

HOW LONG DOES SHIPPING TAKE?

Our ability to keep prices low is dependent upon less expensive shipping options, and since our highly demanded stock is based in the united kingdom - it usually takes 7-10 days for your package to arrive. multi-product orders may arrive as separate packages.


CAN I GET EXPRESS SHIPPING?

Yes! In most cases you can pay an additional fee for express shipping. Please contact us with any inquiries regarding faster shipping.

I HAVE A DISCOUNT CODE. HOW DO I USE IT?

See below image! All discount codes can be entered after clicking "checkout" on the cart page.

WHO RUNS PRESTIGIFY AND WHERE ARE YOU LOCATED ?

Founded by a small group of creatives, we supply like minded people with essential tools of their trade at the best possible prices. We're a passionate group and we have warehouses based in the united kingdom

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

You can pay with all major credit cards or paypal. We don't accept cash on delivery or other means.  

WHAT IS YOUR RETURNS POLICY?

If you received an item that is damaged or defective you will happily replace the item at no additional cost to you. Please contact us if you're not 100% satisfied with your purchase or have any problem what-so-ever. We'll happily refund or replace your purchase :)

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where is my order?

You can check the status of your order at any time by visiting the Order Tracking section or contact us at contact@agmim.com
with your order number. So we can check it and provide the tracking information for you.
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i ordered several articles, why i only received one?

For logistical reasons, items in the same order are sometimes shipped in separate packages to get you faster. You can receive one item before the next. So do not be scared if you do not get all your items at once ... they're on the way!